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INSTEON SwitchLinc Relay (Dual-Band) (2477S) Manual User Manual

Page 17

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Page 17 of 18

2477S - Rev: 1/21/2014 7:27 AM

SwitchLinc is not receiving
signals from X10
controllers.

SwitchLinc and the controller are on
opposite powerline phases.

Install an Access Point to properly bridge the two
powerline phases.

The controller is plugged into a power
strip.

Powerline signals can't travel through power filters.
Plugging the controller directly into a wall outlet
works best.

Other modules are loading down the
signal.

Move the other modules or the controller to another
outlet.


If you have tried these solutions, reviewed this Owner’s Manual and still cannot resolve an issue you are having, please call
the INSTEON Support Line at 800-762-7845 during the hours of 9 a.m.-9 p.m. ET Mon.-Fri. and 10 a.m.-4 p.m. ET Sat.