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D. basic troubleshooting, Caution, C. preliminary check-out – C.E. Niehoff & Co. C711/C712 Troubleshooting Guides User Manual

Page 3: A. tools and equipment for job, B. identification record

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Page 3

TG0009A

C. E. Niehoff & Co.

BRUSHLESS ALTERNATORS

D. Basic Troubleshooting

1.

Inspect charging system components

Inspect charging system components

Inspect charging system components

Inspect charging system components

Inspect charging system components
for damage

for damage

for damage

for damage

for damage
Check connections at B– cable, B+ cable, and
regulator harness. Repair or replace any dam-
aged component before troubleshooting.

2.

Inspect vehicle battery connections

Inspect vehicle battery connections

Inspect vehicle battery connections

Inspect vehicle battery connections

Inspect vehicle battery connections
Connections must be clean and tight.

3.

Determine battery voltage and state of charge

Determine battery voltage and state of charge

Determine battery voltage and state of charge

Determine battery voltage and state of charge

Determine battery voltage and state of charge
If batteries are discharged, recharge or replace
batteries as necessary. Electrical system cannot
be properly tested unless batteries are charged
95% or higher.

4.

Determine if battery isolator is used

Determine if battery isolator is used

Determine if battery isolator is used

Determine if battery isolator is used

Determine if battery isolator is used in

in

in

in

in

charging circuit

charging circuit

charging circuit

charging circuit

charging circuit
Check vehicle wiring diagram. If so, you must
jumper out isolator before troubleshooting. See
Chart 1 on page 4 for details.

5.

Connect meters to alternator

Connect meters to alternator

Connect meters to alternator

Connect meters to alternator

Connect meters to alternator
Connect red lead of DMM to alternator B+
terminal and black lead to alternator B–
terminal. Clamp inductive ammeter on B+ cable.

6.

Operate vehicle

Operate vehicle

Operate vehicle

Operate vehicle

Operate vehicle
Observe charge voltage.

If charge voltage is above

16.5 volts, immediately

shut down system. Electrical system damage may occur if

charging system is allowed to operate at high voltage. Go to

Table 1 at left.

If voltage is at or below regulator setpoint, let
charging system operate for several minutes to
normalize operating temperature.

7.

Observe charge volts and amps

Observe charge volts and amps

Observe charge volts and amps

Observe charge volts and amps

Observe charge volts and amps
Charge voltage should increase and charge amps
should decrease. If charge voltage does not
increase within ten minutes, continue to next
step.

8.

Battery

Battery

Battery

Battery

Battery is considered fully charged if charge
voltage is at regulator setpoint and charge amps
remain at lowest value for 10 minutes.

9.

If charging system

If charging system

If charging system

If charging system

If charging system is not performing properly,
go to Chart 1, page 4.

CAUTION

Section 2: Basic Troubleshooting

SYMPTOM

ACTION

TABLE 1 – System Conditions

Check: loose drive belt; low

battery state of charge.

Check: current load on

system is greater than
alternator can produce.

Check: defective wiring or

poor ground path; low
regulator setpoint.

Check: defective alternator

and/or regulator.

Check: wrong regulator.
Check: high regulator set-

point.

Check: defective regulator.
Check: alternator.
Check: broken drive belt.
Check: battery voltage at

alternator output terminal.

Check: defective alternator

and/or regulator.

Low Voltage Output

High Voltage Output

No Voltage Output

C. Preliminary Check-out

Check condition of items in Table 1 and correct if
necessary.

A. Tools and Equipment for Job

Digital Multimeter (DMM)

Ammeter (digital, inductive)

CEN Regulator Bypass Adapter A10-129

Jumper wire

12 V test light

B. Identification Record

Complete the following for proper troubleshooting:

Alternator model number ______________________

Regulator model number _______________________

Setpoints listed on regulator ___________________

o

o

o