beautypg.com

Troubleshooting, Troubleshooting tips, Error messages – Acer Aspire V5-131 User Manual

Page 59

background image

40

Engl

ish

Troubleshooting

This chapter shows you how to deal with common system problems. Read it before
calling a technician if a problem occurs. Solutions to more serious problems require
opening up the computer. Do not attempt to open the computer yourself; contact
your dealer or authorized service center for assistance.

Troubleshooting tips

This notebook PC incorporates an advanced design that delivers onscreen error
message reports to help you solve problems.
If the system reports an error message or an error symptom occurs, see "Error
messages" below. If the problem cannot be resolved, contact your dealer. See
"IRequesting service" on page 42.

Error messages

If you receive an error message, note the message and take the corrective action.
The following table lists the error messages in alphabetical order together with the
recommended course of action.

If you still encounter problems after going through the corrective measures, please
contact your dealer or an authorized service center for assistance.

Error messages

Corrective action

CMOS battery bad

Contact your dealer or an authorized service center.

CMOS checksum error

Contact your dealer or an authorized service center.

Disk boot failure

Insert a system (bootable) disk, then press <Enter> to
reboot.

Equipment configuration
error

Press (during POST) to enter the BIOS utility, then
press Exit in the BIOS utility to reboot.

Hard disk 0 error

Contact your dealer or an authorized service center.

Hard disk 0 extended
type error

Contact your dealer or an authorized service center.

I/O parity error

Contact your dealer or an authorized service center.

Keyboard error or no
keyboard connected

Contact your dealer or an authorized service center.

Keyboard interface error Contact your dealer or an authorized service center.

Memory size mismatch

Press (during POST) to enter the BIOS utility, then
press Exit in the BIOS utility to reboot.

This manual is related to the following products: