Chapter 3, Troubleshooting, Overview – Ocean Optics Nirquest Install User Manual
Page 19: Windows operating systems
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Chapter 3
Troubleshooting
Overview
The following sections contain information on troubleshooting issues you may encounter when using the
NIR Spectrometer.
NIRQuest Spectrometer Connected to Computer
Prior to Operating Software
Windows Operating Systems
If you connected your NIRQuest Spectrometer to the computer prior to installing your Ocean Optics
software application, you may encounter installation issues that you must correct before your Ocean
Optics device will operate properly.
Follow the applicable steps below to remove the incorrectly installed device, device driver, and
installation files.
Note
If these procedures do not correct your device driver problem, you must obtain the
Correcting Device Driver Issues document from the Ocean Optics website:
- Apex 785 Raman (1 page)
- STS-UV (2 pages)
- TR2 Engineering Note (4 pages)
- SAD500 Communications and Control (19 pages)
- Red Tide USB650 Install (26 pages)
- Fiber Optic Termination Kit (6 pages)
- Transmissive pH Probe (10 pages)
- Remora (42 pages)
- PlasCalc (59 pages)
- Correcting Device Driver Issues (8 pages)
- ecoVis Krypton Light Source (16 pages)
- LPC-500CM (28 pages)
- HPX-2000 (24 pages)
- ADC1000-USB (27 pages)
- Torus Operating Instructions (30 pages)
- ADC2000-PCI (13 pages)
- Sensors for Real-Time Analysis (2 pages)
- IDRaman reader (2 pages)
- DH-2000-CAL (30 pages)
- QE65 Pro (32 pages)
- Collimating Lenses (2 pages)
- D1000 (2 pages)
- IDRaman mini (2 pages)
- HR2000CG-UV-NIR (42 pages)
- Cool Red (1 page)
- HL-2000 (20 pages)
- XE-1 Xenon (6 pages)
- USB-ADP Serial Adapters (3 pages)
- CHEM2000 (36 pages)
- Deuterium-Halogen Calibration Light Source (19 pages)
- NeoFox Engineering Note (30 pages)
- QE Pro (2 pages)
- OOIBase32 (140 pages)
- AR-1 Argon (6 pages)
- pH Sensor Patches, Probes and Cuvettes (36 pages)
- SpecLine Offline Spectroscopy (60 pages)
- HL-2000-HP-232 (26 pages)
- External Triggering Options Instructions for Spectrometers with Firmware Version 3.0 and Above (16 pages)
- Breakout Box (10 pages)
- USB-ISS-UV_VIS (4 pages)
- ISS-UV_VIS (6 pages)
- OOIColor (14 pages)
- LS-1 Series (12 pages)
- Apex Install (24 pages)
- DH-2000 (34 pages)