Intercom failure, Intercom reconnection, Reset to factory default settings – Sena Bluetooth SMH10 v5.0 User's Guide User Manual
Page 37: Intercom failure 20. intercom reconnection

SMH10
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When you try to start an intercom conversation with an intercom friend 
who is already having a conference intercom with other riders or a 
mobile phone call, you will hear a low tone double beep signifying an 
intercom busy signal. In this case, you have to try again later. 
If your intercom friend goes out of range while having an intercom 
conversation, you may hear static noise and eventually the intercom 
will be disconnected. In this case, the SMH10 automatically tries to 
reconnect the intercom every 8 seconds and you will hear high tone 
double beeps until the intercom is reestablished. If you don’t want to 
make a reconnection, tap the Jog Dial to stop the attempt. 
19. INTERCOM FAILURE
20. INTERCOM RECONNECTION
1. To restore the SMH10 to factory default settings, press and hold
the Phone Button for 12 seconds until the LED shows solid red 
and you hear double beeps. You will hear a voice prompt saying 
“Factory reset”.
2. Within 5 seconds, press the Jog Dial to confirm reset. The headset
will be restored to factory setting and switched off automatically. 
You will hear a voice prompt saying “Headset reset, good-bye”.
3. If you don’t press the Jog Dial within 5 seconds, the reset attempt
is canceled and the headset returns to stand-by mode. You will 
hear a voice prompt saying “Canceled”.
21. RESET TO FACTORY DEFAULT SETTINGS
