Milton CAT 938H - Manual (Page 5)

Product Link. Standard equipment on
the 938H, this state-of-the art satellite
technology enables Caterpillar dealers
and customers to keep in touch with
their machines. The system provides
a two-way information flow between
machine on-board systems and Caterpillar
dealers/customers via the Cat Dealer
Website and EquipmentManager.
EquipmentManager. EquipmentManager
is a web-based application that uses key
indicators from your equipment such
as hours, location and diagnostic codes
and combines it with powerful tools
like mapping, maintenance and repair
scheduling, and troubleshooting
instructions. This application enables
quick identification of actions required
to maximize your equipment uptime
and control owning and operating costs.
S • O • S SM Services. Keep minor repairs
from becoming major ones and avoid
complete failures. By regularly taking
samples from the ports provided, your
Cat dealer tracks wear of components
and parts, oil performance, and oil
condition and uses that data to predict
wear-related problems before they
happen. Often a simple adjustment or
replacement of a part, based on S
• O • S
reports, can keep a small problem from
turning into a major repair – allowing
your machine to be running when
you need it, not waiting in the shop
for service.
DEALER SUPPORT. The Caterpillar global
network of independently-owned dealers
is the best in the world at providing
support to keep your loader up and
running. Known for parts availability
and technical expertise, Cat dealers
are partners in your business.
Service Capabilities. Cat field service
technicians have the experience and
tools necessary to service your loader
on site. Field service trucks are fully
loaded with state-of-the-art tools
and diagnostic equipment as well as
specifications and schematics for every
Cat machine. Technical experts at the
dealership and Caterpillar are available
to provide assistance to field service
technicians when needed.
When on-site repair isn’t enough,
Cat dealerships are fully-equipped
to service your loader quickly.
Parts Availability. Caterpillar provides
an unsurpassed level of personalized
service for your wheel loader. With parts
distribution centers throughout the world,
most parts can be delivered in 24 hours.
Remanufactured Parts. Cat engines
and major components are designed to
be remanufactured and provide multiple
life cycles. The Cat Reman program
is more extensive than most rebuild
programs. Components are actually
remanufactured in the factory to
original specifications with necessary
product updates.
Strict reuse guidelines and unparalleled
quality control ensure that reman products
provide the reliability and durability
that you expect from Caterpillar. Reman
products are stocked in distribution
centers around the world and are ready
to install to minimize downtime,
maintain productivity and profitability.
5