VTech CS6114-2 (with LED) Manual - Manual (Page 35)

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Appendix
Troubleshooting
New voicemail and show on the handset display and I don’t
know why.
If New voicemail and appear on the handset, your telephone has receved a
sgnal from your telephone servce provder that you have a vocemal message
watng for you to retreve from them. Contact your telephone servce provder for
more nformaton on how to access your vocemal.
I cannot retrieve voicemail messages.
If you subscrbe to vocemal servce from your telephone servce provder
(charges may apply), contact your telephone servce provder for more
nformaton on how to access your vocemal.
I subscribe to a nontraditional telephone service that uses my
computer to establish connections, and my telephone doesn’t work.
Make sure your computer s powered on.
Make sure your Internet connecton s workng properly.
Make sure that the software s nstalled and runnng for your nontradtonal
telephone servce.
Make sure to plug your USB telephone adapter nto a dedcated USB port on
your computer. Do not plug nto a multple port USB hub (USB spltter) that s
not powered.
In a few rare nstances, the USB port on your computer may not have enough
power. In these nstances, try usng a USB hub wth ts own external power supply.
If you are using a firewall, it may prevent access to your nontraditional telephone
servce. Contact your servce provder for more nformaton.
Common cure for electronic equipment.
If the telephone s not respondng normally, put the cordless handset n the
telephone base. If t does not respond, try the followng (n the order lsted):
1. Dsconnect the power to the telephone base.
2. Dsconnect the battery on the cordless handset.
3. Wat a few mnutes before connectng power to the telephone base.
4. Install the battery agan and place the cordless handset n the telephone base.
5. Wat for the cordless handset to synchronze wth the telephone base. Allow up
to one mnute for ths to take place.
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