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Incomplete configuration, No service, Getting started – AASTRA 6730i (Version 2.5 Text Keypad) User Guide EN User Manual

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Model 6730i IP Phone User Guide

Getting Started

When more than one status message displays, the

2 is shown after the message to indicate you

can use the

2 and 5 navigation keys to scroll through the remaining messages.

Incomplete Configuration

If your phone displays an "Incomplete Config" message without any extension or user name at

the end of the start up sequence instead of an Idle state screen, this indicates the phone

configuration that was downloaded from the configuration server is not complete or correct.

Contact your System Administrator for assistance.

No Service

When the phone is not properly connected to the network, or the account has not been

configured by the Network Administrator, the "No Service" or "Network Disconnected" prompt

appears on the display and the telephone status light turns ON. The phone also displays the

default time and date of 12:00am Jan. 1st, 2000. Check that the cables are tightly connected to

the phone and to the wall jack. The phone should automatically detect when the connection is

reconnected and display the "Network Connected" prompt temporarily.

If changes have been made to your phone settings, you may need to restart your phone. For more

information on restarting your phone, see

“Restarting Your Phone”

on

page 44

.

For more information about connecting your phone, refer to the Aastra 6730i Installation Guide.

Check with your System Administrator for assistance.

John Burns

CFWD All

Jun 8 2:55pm

1

Network Connected

2