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Automatic hold, Retrieving a held call, Transferring calls – AASTRA 6730i (Version 2.5 Text Keypad) User Guide EN User Manual

Page 116: Blind transfer, Consultive transfer, Handling calls

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Model 6730i IP Phone User Guide

Handling Calls

Automatic Hold

When juggling between calls, you do not have to press the hold button to go from one call to the

next. The phone automatically puts your current call on hold as soon as you press a new line/call

appearance button. If you have more than one call on hold, you can reconnect to a held call by

pressing the line/call appearance button where that call is being held. Press

to disconnect

the call.

Retrieving a Held Call

If you have more than 1 call on hold, you can scroll through the held call information by

pressing

3

and

4

navigation keys. To reconnect to a call press the line/call appearance button

where that call is being held. If you press the call/line appearance button again, you disconnect

from the call.

Transferring Calls

Blind Transfer

A blind transfer is when you transfer a call directly to another extension without consulting with

the person receiving the call. To do this, simply complete the transfer immediately after you

have entered the number. The call goes directly to the extension or outside line you transferred

to. If the party you are transferring the call to does not answer, the transferred call rings back to

your extension.

Consultive Transfer

You also have the option to consult with the person you are transferring the call to, before you

complete the transfer. To do this, remain on the line until the receiving party answers the call.

After consulting with the receiving party, you can either complete the transfer or cancel the

transfer to go back to the original call.

John 1051

01:17

Goodbye

Goodbye