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Appendix a: faqs – Accusys ExaSAN SWF16 User Manual

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Appendices

User Guide

Page 6-2

Appendix A: FAQs

1. Q: Why is my disk LED status RED?

A: This is likely caused by a faulty hard drive. Replace the faulty drive as soon as

possible to protect your data.

2. Q: After an array has been created in RAIDGuard X, but the host does not find the

array volume.

A: Please check the LUN Mapping to ensure the array volume has been corrected

mapped to a LUN. If this is not the case, try restarting the system and it will be

automatically recognized. Once LUN is assigned, you can perform formatting and

mounting.

3. Q: What does the eight LEDs on the Host Bus Adapter mean?

A: The eight LED indicate the connection status of the HBA (The LED closest to the

bracket does not light up.) If you have properly connected the HBA to the B08S2-PS

RAID controller, one set of 4 consecutive LEDs will be constantly lit. The second set of

4 consecutive LEDs indicates the type of PCIe connection - flashing LEDs indicate a

PCIe Gen1 connection, while solid LEDs indicate a PCIe Gen2 connection.

4. Q: Why doesn’t the performance reach the expected levels while testing the B08S2-

PS? Why isn't the performance steady enough?

A: If the performance is unsteady or not achieving the expected level, in many

cases, the HDD is the cause. Since the B08S2-PS is a highly efficient product, there is

extreme demand placed on each HDD. As a result, it is strongly recommended to

use the newest enterprise level HDD.

5. Q: Why is the B08S2-PS generating warning beeps?