Hunt group interaction with other features – 3Com V7000 User Manual
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Hunt Groups
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The Display Panel indicates that your hunt group login status has
changed.
Alternatively, you can combine steps 1 and 2 by entering the following
single command:
*971*
You can display all the hunt groups you are currently logged in to by
pressing Feature + 972 (see
Viewing Hunt Group Membership and
).
Hunt Group
Interaction With
Other Features
This section describes how participation in a hunt group interacts with
other VCX phone features. Note the following considerations:
■
A hunt group member that is logged into a hunt group then initiates a
malicious call trace on a call, is immediately logged off of all hunt
groups that they belong to. All directly-dialed internal calls can still be
accepted by that member.
■
A hunt group call can be added to a conference. The member
receiving the call can conference with another extension or with
another hunt group. Both announced and unannounced conferences
are supported (see
■
A hunt group call can be put on hold and taken off hold without
losing the caller.
■
If a hunt group member puts a call on hold, that member can
receive other calls.
■
A hunt group caller on hold will hear hunt group Music On Hold.
■
A hunt group call can be parked and then picked up by any user on
the same site.
■
If the VCX phone has Hands Free enabled, an incoming call to a hunt
group will not be picked up automatically.
■
A hunt group member’s personal phone settings (for example, Call
Forward, Call Coverage point, and Do Not Disturb) are not invoked on
Hunt Group calls.
■
An external call to a private user (someone not in the hunt group) can
be transferred to a hunt group.
■
Both attended and unattended call transfers are allowed for calls to a
hunt group or from a hunt group.