3Com V7000 - Manual (Page 36)

36 C HAPTER 4: B ASIC T ELEPHONE O PERATION
You can also use Feature Codes to adjust the volume. Pressing
Feature + 102 raises the volume (increases the number of displayed bars
by one). Pressing Feature + 103 lowers the volume (decreases the
number of displayed bars by one).
Putting a Call
on Hold To put a call on hold:
On Model 3101 and 3101SP Basic Telephones:
1 Press the Hold button.
2 To return to the call, press the appropriate Access button.
Music on Hold If configured by the administrator, callers on hold hear music while they
wait.
Dialing a New Call
While on a Call
You can put a call on hold, dial a new call, and toggle between the two
calls:
On Model 3101and 3101SP Basic Telephones:
1 Press the Hold button.
2 Press one of the Access buttons not currently being used.
3 When you hear dial tone, dial the second call.
Answering a New
Call While on a Call
You can put your current call on hold, answer a second call, and then
toggle between the two calls:
1 When a new call arrives, press the Hold button to put the current call on
hold.
2 Press the Access button for the incoming call (its light will be flashing).
3 To toggle between the two calls, put the current call on hold and then
press the Access (or Toggle) button for the call you want to resume.
Transferring a Call When you are on a call, the Transfer feature allows you to send the call
from your telephone to any other internal line. For unattended or
attended transfers, if your call permissions allow, you can send the call to
an external line.