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Technical support, Where to go for help, Register your product to gain service benefits – 3Com 2816-SFP Plus (3C16485) User Manual

Page 51: Purchase value-added services, Troubleshoot online, Contact us, Technical support” on, Echnical, Upport

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Where To Go For Help

Contact your authorised 3Com reseller or 3Com for additional
product and support information. You will find support tools
posted on the 3Com web site at www.3com.com

Register Your Product to Gain Service Benefits

To take advantage of warranty and other service benefits, you
must first register your product at

http://eSupport.3com.com/

.

3Com eSupport services are based on accounts that you create
or have authorization to access. First time users must apply for a
user name and password that provides access to a number of
eSupport features including Product Registration, Repair Services,
and Service Request.

Purchase Value-Added Services

To enhance response times or extend warranty benefits, contact
3Com or your authorized 3Com reseller. Value-added services can
include 24x7 telephone technical support, software upgrades,
onsite assistance or advance hardware replacement. Experienced
engineers are available to manage your installation with minimal
disruption to your network. Expert assessment and
implementation services are offered to fill resource gaps and
ensure the success of your networking projects. More
information on 3Com Extended Warranty and Professional
Services is available at http://www.3com.com/Contact your
authorized 3Com reseller or 3Com for additional product and
support information.

Troubleshoot Online

3Com knowledgebase, which contains thousands of technical
solutions written by 3Com support engineers, helps you
troubleshoot 3Com products. This query-based interactive tool is
located at http://knowledgebase.3com.com

Purchase Value-Added Services

To enhance response times or extend warranty benefits, contact
3Com or your authorized reseller. Value-added services can
include 24x7 telephone technical support, software upgrades,
onsite assistance or advance hardware replacement. Experienced
engineers are available to manage your installation with minimal
disruption to your network. Expert assessment and
implementation services are offered to fill resource gaps and
ensure the success of your networking projects.

Contact Us

3Com offers telephone, e-mail and internet access to technical
support and repair services. To access these services for your
region, use the appropriate telephone number, URL or e-mail
address from the list below.

T

ECHNICAL

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UPPORT