Customer support – ZyXEL Communications ZyXEL ZyAIR A-6000 User Manual
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A-6000 High Speed, Long Range Ethernet Wireless Bridge
Customer Support
vii
Customer Support
Before contact ZyXEL customer support/representative, please record the following information for customer support:
♦ Model name (A-6000) and serial number.
♦ Information in web page –System Information.
♦ Warranty Information.
♦ Date of receiving A-6000
♦ Brief description of the problem and the troubleshooting procedures performed by technical personnel.
Method
Location
e-mail –
Support/Sales
Telephone/Fax
Web Site/FTP Site
Regular Mail
Worldwide
+886-3-578-3942
+886-3-578-2439
www.zyxel.com.tw
ZyXELCommunications Corp.
No.6 Innovation Road II,
Science Park, Hsinchu, Taiwan
+1-714-632-0882
800-255-4101
www.zyxel.com
North
America
+1-714-632-0858
ftp.zyxel.com
ZyXEL Communications, Inc.,
1650 Miraloma Avenue,
Placentia, CA 92870, U.S.A.
+45-3955-0700
www.zyxel.dk
Denmark
+45-3955-0707
ftp.zyxel.dk
ZyXEL Communications A/S,
Columbusvej 5, 2860 Soeborg,
Denmark.
support@zyxel.
com.by
+603-795-44-688
www.zyxel.com
Malaysia
[email protected] +603-795-35-407
Lot B2-06, PJ Industrial Park,
Section 13, Jalan Kemajuan,
46200 Petaling Jaya Selangor
Darul Ehasn, Malaysia
Norway
support@zyxel.
no
+47-22-80-6180
+47-22-80-6181
www.zyxel.no
ZyXEL
Communications
A/S
Nils Hansens vei 13. N-0667
Oslo, Norway
Sweden [email protected]
+46(0)-31-744-3810
+46(0)-31-744-3811
www.zyxel.se
ZyXEL
Communications
A/S
Anders Carlssons Gata 7417 55
Goteborg Sweden
Shanghai [email protected]
+86-21-58873264
+86-21-58873316
ZyXEL(Shanghai)office
23/F,B Majesty Building No.138
Pudong Avenue Pudong Area,
Shanghai, China
+49-2405-6909-0
0180-5213247
Tech Support hotline
0180-5099935
RMA/Repair hotline
www.zyxel.de
Germany
+49-2405-6909-99 ftp.europe.zyxel.com
ZyXEL Deutschland GmbH.,
Adenauerstr. 20/A4
D-52146 Wuerselen,
Germany.