Ribbon problems – Zebra ZM400 User Manual
Page 118
Troubleshooting
Ribbon Problems
110
79695L-001 Rev. A
ZM400/ZM600 User Guide
3/27/07
Ribbon Problems
identifies problems that may occur with ribbon, the possible causes, and the
recommended solutions.
Table 19 • Ribbon Problems
Problem
Possible Cause
Recommended Solution
Broken or melted
ribbon
Darkness setting too high.
1.
Reduce the darkness setting.
2.
Clean the printhead thoroughly.
The printer does not
detect when the
ribbon runs out.
The printer was calibrated
without ribbon. Later, ribbon
was inserted without the user
recalibrating the printer or
loading printer defaults.
Calibrate the printer, this time using ribbon, or
load printer defaults. See
Ribbon Sensor Sensitivity on page 74
.
In thermal transfer
mode, the printer did
not detect the ribbon
even though it is
loaded correctly.
The ribbon light is on
even though ribbon is
loaded correctly.
The printer was not calibrated
for the label and ribbon being
used.
Perform the calibration procedure in
Media and Ribbon Sensor Sensitivity on page 74
.