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Troubleshooting – VIEWSONIC PJ700 User Manual

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Troubleshooting

No power

• Make sure power button (or switch) is ON.
• Make sure A/C power cord is securely connected to a power outlet.
• Plug another electrical device (like a radio) into the power outlet to verify that the outlet is

supplying proper voltage.

Power is on but the projector displays only the logo

• Make sure the input source is connected.

Projector image is too dark or too light

• Adjust the Contrast and Brightness settings.
• Press Reset from the OnView

®

display menu to reset factory defaults.

Projector image is completely black (no light coming from the lamp)

• Make sure the lens cover is open.
• Make sure the power cord is connected and the unit is turned on. The LED should be steady green.
• Adjust Contrast and Brightness.
• The projector may have overheated. Let the unit cool down.
• Make sure ventilation openings are clear.
• Make sure air-filters are clean.
• Replace the lamp module.

The image appears unstable or misplaced

• Press Auto.
• Check that the resolution is compatible between the input device and the projector. See the

manufacturer’s instructions for your specific input device.

• If the projector is connected to a source with a non-standard computer or video card, adjust the

frequency of the computer signal.

The image is out of focus

• Adjust the focus.
• Make sure that the projection distance is at least 5 feet.
• Make sure the lens is clean.
• Adjust the H Phase.

Cooling fan is not working when the lamp is lit

• Have the projector repaired by an authorized dealer.

Caution: Do not operate the projector in this condition.

The lamp shuts off

• A minor power surge can cause the lamp to shut off. Turn off the Power switch. Let the projector

cool down, then restart.

• The projector may have overheated. Allow the projector to cool down, then restart.
• Recheck the power cord connection.
• Replace the lamp module.