Verizon DMS 100 - Manual (Page 6)

9
CustoPAK Basic Features
The features listed in this section are automatically included on each
of your CustoPAK lines. These basic features are the backbone of
your new CustoPAK system. Three of these features, Consultation
Hold, Call Transfer and Three-Way Calling provide you with the func-
tionality of a built-in second line.
Assume Dial “9”
This convenient feature allows you to place calls outside of the
CustoPAK system without having to dial the access code “9”.
NOTE: Verizon has automatically activated this feature. You cannot
activate or deactivate the feature as you choose.
8
Terms You Should Know
Confirmation Tone
Three short bursts of tone heard when using some CustoPAK
features. The confirmation tone lets you know you have completed
the activation or deactivation of the features.
Regional Calling Area
The area within which Verizon can provide local and regional toll
calling services.
Switch Type
This term identifies the types of equipment in Verizon’s central office
that handles your telephone service. Your switch type is shown on the
front cover of this guide. It is very important to be aware of your
switch type, as it may affect which features are available with your
CustoPAK system.
Switchhook
The buttons or bar generally located under the receiver on a standard
desk telephone or electronic set. The switchhook initiates dial tone and
is used to operate some of the CustoPAK features.
Tap
Flash
Recall
Link
These terms refer to preprogrammed buttons on some telephones,
that when used replace the switchhook. If your telephone is equipped
with one of these buttons, always use it instead of the switchhook to
operate the CustoPAK features.