Verizon DMS 100 - Manual (Page 3)

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Table of Contents
Introduction to This Guide............................................................... 4
Overview of Your CustoPAK System ................................................ 6
Terms You Should Know ................................................................. 8
CustoPAK Basic Features
❑ ✓ Assume Dial “9”................................................................... 9
❑ ✓ Call Hold..............................................................................10
❑ ✓ Call Transfer.........................................................................11
❑ ✓ Consultation Hold .................................................................12
❑ ✓ Direct Inward/Outward Dialing (DID/DOD) ..............................13
❑ ✓ Distinctive Ringing (Inside/Outside Ringing) ..........................13
❑ ✓ Intercom ..............................................................................14
❑ ✓ Three-Way Calling................................................................15
❑ ✓ Touch-Tone..........................................................................16
CustoPAK Selectable Features
❑ Automatic Callback...............................................................18
❑ Call Forwarding Options........................................................19
❑ Call Forwarding ....................................................................20
❑ Call Forwarding – Busy Line .................................................22
❑ Call Forwarding – Don’t Answer ............................................23
❑ Call Pick-Up – Group ............................................................24
❑ Call Restriction Options.........................................................25
❑ Call Waiting ........................................................................26
❑ Cancel Call Waiting (Tone Block) ..........................................27
❑ Dial Call Waiting (for Intercom dialing) ...................................28
❑ Hunting ..............................................................................29
❑ Speed Dialing .....................................................................29
CustoPAK Optional Features
❑ * 69...................................................................................32
❑ Busy Redial ........................................................................33
❑ Call Block ( * 60) .................................................................34
❑ Call Park ............................................................................35
❑ Call Park – Directed ...........................................................36
❑ Call Trace ...........................................................................37
❑ Caller ID ............................................................................38
❑ Caller ID – Number Only .....................................................39
❑ Enhanced Call Forwarding ...................................................40
❑ Executive Busy Override ......................................................41
❑ Last Number Redial ............................................................42
❑ Priority Call ........................................................................42
❑ Select Call Forwarding ........................................................43
Voice Mail and CustoPAK..............................................................45
Appendix .....................................................................................46
Intercom Code Charts..............................................................47
Speed Dialing Code Charts ......................................................50
CustoPAK Feature Activation/Deactivation Codes.......................53
Feature Availability by Switch Type ...........................................55
Your CustoPAK Feature Selections............................................56
Please be sure to read the Introduction and Overview sections
of this guide prior to operating your new CustoPAK system.