Verizon DMS 100 - Manual (Page 21)

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Caller ID – Number Only
Caller ID – Number Only, along with compatible display telephones or
separate Caller ID display box, lets you view the number of the
incoming call before you pick it up. Use Caller ID – Number Only to
help improve customer service by personalizing your greetings and
gathering information pertinent to a call before you answer it. You
can also use the service to prioritize and screen calls when you are
expecting an important call from a customer or supplier. Caller ID
display devices vary in design, available features and the amount of
numbers that may be retained in memory. Caller ID will display
numbers between the first and second rings for most calls, including
long distance. However, some calls may be shown as “Out-of-Area”
or as “Private Number” and the number will not be displayed.
This feature is not available in the DMS 10 switch type.
NOTES:
1.) This feature must be applied to all members of a Hunt group.
2.) If Call Forwarding or Select Call Forwarding is activated, the
calling number will not be displayed at the forward-from location,
but will be passed to the forward-to number.
3.) With Call Forwarding – Busy Line, the calling number will not be
passed to forward-to number.
4.) With Call Waiting, the calling number will not be displayed,
unless the line has Call Waiting ID and the phone has the
appropriate display unit.
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NOTES:
1.) If you successfully trace a call and choose to take further action,
you must contact Verizon within 10 days or the call record will no
longer be stored in the system.
2.) The records of any Call Trace request will be released only to a
law enforcement agency.
3.) In some areas, Call Trace is available on a pay-per-use or sub-
scription basis.
4.) Call Trace cannot trace a call that was forwarded by way of Call
Forwarding or Call Forwarding – Busy Line.
5.) If Call Trace is activated after receiving a Call Waiting tone, the
waiting call will be traced, whether answered or not.
6.) This feature must be applied to all members of a Hunt group.
Caller ID
Caller ID, along with compatible display telephones or separate Caller
ID display box, lets you view the listed name and number of the
incoming call before you pick it up. Use Caller ID to help improve
customer service by personalizing your greetings and gathering infor-
mation pertinent to a call before you answer it. You can also use the
service to prioritize and screen calls when you are expecting an
important call from a customer or supplier. Caller ID display devices
vary in design, available features and the amount of information that
may be retained in memory. The service will display information
between the first and second rings for most calls, including long
distance. However, some calls may be shown as “Out-of-Area” or
as “Private Number” and the information will not be displayed. This
feature is not available in the DMS 10 switch type.
NOTES:
1.) This feature must be applied to all members of a Hunt group.
2.) If Call Forwarding or Select Call Forwarding is activated, the call
information will not be displayed at the forward-from location,
but will be passed to the forward-to number.
3.) With Call Forwarding – Busy Line, the call information will not be
passed to the forward-to number.
4.) With Call Waiting, the call information will not be displayed,
unless the line has Call Waiting ID and the phone has the
appropriate display unit.
5.) Caller ID is not available with Off Premises station lines or
Foreign Exchange station lines.
6.) Verizon must automatically activate this feature. You cannot
activate or deactivate the feature as you choose.