Uniden D2998-6 - Manual (Page 22)

22 - English
IMPORTANT INFORMATION
Solving Problems
Ifyouhaveanytroublewithyourphone,checkthissectionfirst.Ifyouneed
help,callourCustomerCareLinelistedonthefrontcover.
General problems Possible solutions
No station can make or receive
calls.
xCheck the telephone cord connection.
xDisconnect the base AC adapter for a few
minutes; then reconnect it.
A handset can’t make or
receive calls.
xMove the handset closer to the base.
The corded handset can
make calls but the cordless
handset(s) cannot.
xCheck the power connection to the base. If the
base is unplugged or the power goes out, only
the corded handset can make and receive calls.
A station can make calls, but it
won’t ring.
xMake sure the ringer is turned on.
xMake sure Silent Mode is turned off (see p. 15).
A handset is not working.
xCharge the battery for 15-20 hours.
xCheck the battery connection.
The phone keeps ringing when
I answer on an extension.
xYou may have to change the line mode. Contact
Customer Service for instructions.
Audio issues Possible solutions
Callers sound
weak or soft.
xMove the handset closer to the base.
xKeep the handset’s battery fully charged.
xIncrease the earpiece volume.
There’s a lot of
noise or static
on the line
xCheck for interference from appliances (microwave ovens, TVs,
etc.) or wireless devices (baby monitors, WiFi equipment, etc.).
Move the handset or base away from the interference source.
xTry to adjust the audio tone. During a call, press tOne to cycle
through the three audio tone options: Low Tone , Natural Tone
(recommended for hearing aid users), or High Tone . (The tone
setting appears in the display as you do this.)
xIf you use a telecoil hearing aid, turn on T-coil mode (see p. 10).
xIf you have any service that uses the phone line, add a DSL or
telephone line filter (see p. 23).
Caller ID problems Possible solutions
Caller ID information does
not display.
xLet calls ring twice before answering.
xMake sure your Caller ID service is active.