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N199 chassis feels hot, Restoring factory defaults, Problems with time and date settings – Thecus Technology Thecus N199 User Manual

Page 82: Simple problem diagnosis procedure

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2. The mapped network drive could not be created because the following

error has occurred: Multiple connections to a server or shared

resource by the same user, using more than one user name, are
not allowed.
Disconnect all previous connections to the server or shared

resource and try again.


To check out existing network connections, type net use under the DOS prompt.

N199 Chassis Feels Hot

The N199 uses its chassis to dissipate heat, and feeling warm to the touch is
completely normal. As such, make sure that the N199 is left in a well-ventilated

area to avoid overheating the unit.

Restoring Factory Defaults

From the System menu, choose the Factory Default item and the Reset to
Factory Default
screen appears. Press Apply to reset the N199 to factory

default settings.

Resetting to factory defaults will not erase the data stored in the hard disks, but

WILL revert all the settings to the factory default values.

WARNING


Problems with Time and Date Settings

The administrator is able to select an NTP Server to keep the N199’s time
synchronized. However, if the N199 can not access the Internet, you may
encounter a problem when setting the Time and Time Zone. If this happens:

1. Login to the Web Administration Interface.


2. Navigate to System > Time.

3. Under NTP Server, select No.


4. Set the Date, Time, and Time Zone.

5. Click Apply.

In addition, if the N199 is able to access the Internet and you want to keep the
NTP Server clock.isc.org by default, please make sure the DNS Server is
correctly, thereby allowing the NTP Server name to correctly resolve. (See
Network > LAN 1 > DNS Server)

Simple Problem Diagnosis Procedure

This procedure is meant to provide a simple and quick way to identify which part

of the N199 has failed.

1. Don’t insert a hard disk into the N199. Attach the power cord and then

reset the IP address and admin password to the default settings by doing
the following:

a) Power on the N199 and immediately press the Reset button for 10

seconds. (The Reset button is near the LAN connector)

b) This resets the N199 to its default IP address and password

settings.

Default IP: 192.168.1.100


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