Toshiba TP 50H60 - Manual (Page 61)

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ADD
IT
IONAL REFERENCE
CHAPTER 6 ADDITIONAL REFERENCE
Before Calling Service
Personnel
• Before calling service personnel, please check the following chart for the possible
cause of the problem you are experiencing.
Solutions
• Make sure power cord is plugged in, then press
POWER.
• Check the batteries in the Remote Control. If the
batteries are dead, replace them with new ones.
• Check the antenna/cable connections.
• Maybe the sound is muted. Press VOLUME .
• Maybe there is station trouble. Try another channel.
• Check that the SPEAKERS function in AUDIO menu
is properly set.
• Maybe there is station trouble or local interference
from an appliance. Try another channel.
• Check the antenna/cable connections.
• Maybe there is station trouble or local interference.
Try another channel.
• Adjust the picture quality.
• Try another channel.
• Check the antenna/cable connections.
• If using a VCR, check the TV/VCR switch.
• Make sure the TV/CABLE function is in “TV” mode.
• Captioning may be turned on.
• That channel may be locked out with the CH LOCK
function, or erased with the ADD/ERASE function.
• Maybe there is station trouble. Try another channel.
• Use a highly directional outdoor antenna.
• Maybe there is station trouble or local interference.
Try another channel.
• Adjust TINT and/or COLOR in the PICTURE menu.
• Check that the MTS function is properly set.
• Check that the TV/CABLE/VCR switch is properly set.
• Maybe something is between the Remote Control
and the sensor.
• Maybe batteries are dead. Try replacing batteries
with new ones.
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12, 14
13
Symptom
The TV does not turn on.
No picture, no sound
No sound, picture OK
Poor sound, picture OK
Poor picture, sound OK
Poor reception of broadcast channels
Cannot receive UHF channels, VHF OK
Black box appears on the screen.
Cannot select a certain channel
Multiple images (ghosts)
Poor color or no color
No stereo or SAP sound from an MTS broadcast
The Remote Control does not operate.