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Date and time troubleshooting, Notification profile troubleshooting, Display troubleshooting – Blackberry Pearl 8100 User Manual

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Date and time troubleshooting

The time on my device is incorrect

Try performing the following actions:

• If you have travelled to a different time zone, set the Time Zone field to display the correct time zone.
• If you have set the Date/Time Source field to Network, try setting the Date/Time Source field to BlackBerry.

Notification profile troubleshooting

My device is vibrating more times than expected

For calls, the number of times that the BlackBerry® device vibrates is not determined by the number of vibrations that you set in your
notification profile. The device vibrates until the caller or the wireless network ends the connection.

I am not receiving notification for incoming calls or messages

Try performing the following actions:

• In the notification profile list, verify that the Off notification profile is not selected.
• In a notification profile exception, verify that the Custom Ring Tone field is not set to Mute.

I cannot change some fields in a Calls From notification profile exception

If you assign a custom ringtone to a contact in the address book, a Calls From notification profile exception appears in the notification
profile list. Because these notification profile exceptions are for calls only, you can only change the Custom Ring Tone field.

Display troubleshooting

My device screen turns off

When you do not use your BlackBerry® device for a period of time, the screen turns off to conserve battery power.
To turn on the screen, click the trackball or press a key.

My display changed

Depending on your theme, display options such as your font and Home screen background might change when you switch themes.

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