Blackberry Pearl 8100 - Manual (Page 270)

My device does not have enough available memory to upgrade the BlackBerry Device Software
Try performing the following actions:
• Delete media files, display languages or third-party applications that you do not use.
• Transfer media files that you have stored in the BlackBerry® device memory to a media card.
Maps troubleshooting
Diagonal lines appear on a map
Diagonal lines appear on a map when your BlackBerry® device loads a new map or when your device is not connected to the wireless
network.
If diagonal lines appear for a long period of time, check that your device is connected to the wireless network.
Contact troubleshooting
Custom address book field data is not appearing on my computer
You can only synchronise the data in a custom address book field with a text field in the email application on your computer. For example,
you cannot add a contact's birthday to a custom address book field on your BlackBerry® device and synchronise it with the email application
on your computer because the birthday field is a date field in the email application on your computer.
Caller ID pictures are not appearing on my device
If your BlackBerry® device is associated with a Microsoft® Outlook® 2000 email account and you add a picture for a contact in the email
application on your computer, check that the file name for the picture is ContactPicture.jpg.
Calendar troubleshooting
I cannot schedule appointments that span more than one day
If you use IBM® Lotus Notes®, you cannot schedule appointments that span more than one day.
I cannot set some fields when scheduling appointments
If you use IBM® Lotus Notes®, you can only change the Subject, Location, Reminder and Notes fields and the Mark as Private tick box
when you change a recurring appointment or meeting.
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