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Attachment troubleshooting – Blackberry Pearl 8100 User Manual

Page 117

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Attachment troubleshooting

A skipped content bar appears in a document

More attachment content is available for you to download to your BlackBerry® device.
To download the content, click on the skipped content bar. Click More.

A message or attachment does not appear or is truncated

Try performing the following actions:

• Wait for a short period of time. Your BlackBerry® device receives long messages and attachments in sections.
• If "More available" appears at the end of the message or attachment, press the Menu key. Click More or More All.
• If you are downloading an attachment, cancel the download and wait for a short period of time. Try downloading the attachment

again.

A question mark appears on a slide

A question mark appears on a slide if your BlackBerry® device has not downloaded the slide.
To view the slide, highlight the slide. Press the Menu key. Click Retrieve.

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