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Technical support form – National Instruments E Series User Manual

Page 112

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Technical Support Form

Photocopy this form and update it each time you make changes to your software or hardware, and
use the completed copy of this form as a reference for your current configuration. Completing
this form accurately before contacting National Instruments for technical support helps our
applications engineers answer your questions more efficiently.

If you are using any National Instruments hardware or software products related to this problem,
include the configuration forms from their user manuals. Include additional pages if necessary.

Name _________________________________________________________________________

Company ______________________________________________________________________

Address _______________________________________________________________________

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Fax (___ )___________________ Phone (___ ) ______________________________________

Computer brand ________________ Model ________________ Processor __________________

Operating system (include version number) ___________________________________________

Clock speed ______MHz RAM _____MB

Display adapter _________________________

Mouse ___yes ___no Other adapters installed ______________________________________

Hard disk capacity _____MB

Brand ____________________________________________

Instruments used ________________________________________________________________

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National Instruments hardware product model __________ Revision

______________________

Configuration___________________________________________________________________

National Instruments software product ___________________________ Version ____________

Configuration___________________________________________________________________

The problem is: _________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

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List any error messages: __________________________________________________________

______________________________________________________________________________

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The following steps reproduce the problem: ___________________________________________

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