Nortel Networks NN44200-313 - Manual (Page 55)

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CallPilot server testing
This task describes how to test the CallPilot server.
CallPilot server testing tasks
The following is a list of tasks you perform to test the CallPilot server. To link
to detailed procedures for each task, click the text.
• "Checking CallPilot connectivity and channels" (page 55)
• "Verifying that you can log on to mailboxes" (page 56)
• "Verifying that you can leave a message" (page 57)
• "Verifying that you can retrieve a message" (page 57)
• "Verifying that each CallPilot channel is functioning correctly" (page 57)
• "Testing pcAnywhere using a remote PC" (page 58)
Checking CallPilot connectivity and channels
Perform the following procedure to check CallPilot connectivity and
channels.
Step Action
1 To check the ELAN connectivity, do the following:
a. From the CallPilot server console, select Start > Run.
b. Type cmd , and then click OK.
The command prompt appears.
c. Type ping [IP address of your PBX] , and then press
Enter.
For example,
ping 192.167.100.3
Tech tip: You should get ping replies back from the PBX. If you
do not, do the following:
• Check the ELAN cable connections.
Nortel CallPilot
Quickstart Guide
NN44200-313 01.02 Standard
5.0 19 May 2008
Copyright © 2007-2008, Nortel Networks
.