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Configuring a new elan id and vas id (ld 17) – Nortel Networks NN44200-313 User Manual

Page 18

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18

CallPilot resource configuration

Configuring a new ELAN ID and VAS ID (LD 17)

Define and configure the ELAN subnet for the AML link and its associated
VAS ID in the configuration record. This provides the Ethernet connection
over which AML messages are exchanged between the CS 1000 or M1
system and CallPilot. A separate ELAN must be created for CallPilot and
Contact Center for the purpose of integration.

Perform this procedure only if there is no VAS ID provisioned or available.

Step

Action

1

Connect to the PBX.

2

Enter LD 17.

3

Enter the appropriate values as described in the following table to
configure a new ELAN ID. For prompts not listed in the following
table, press Enter to accept the default.

Table 2
LD 17 - Configuring the ELAN ID

Prompt

Response

Notes

REQ

CHG

TYPE

ADAN

ADAN

NEW ELAN xx

Where xx is the next available
number, 16 – 31.

CTYP

ELAN

DES

a..a

Enter a relevant description (for
example, CallPilot).

LCTL

4

Enter the appropriate values as described in the following table to
configure a new VAS ID. For prompts not listed in the following table,
press Enter to accept the default.

Table 3
LD 17 - Configuring the VAS ID

Prompt

Response

Notes

REQ

CHG

TYPE

VAS

VAS

NEW

VSID

xx

Enter the number entered for
the ELAN ID above.

Nortel CallPilot

Quickstart Guide

NN44200-313

01.02

Standard

5.0

19 May 2008

Copyright © 2007-2008, Nortel Networks

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