Polycom Viewstation MP - Manual (Page 128)

Troubleshooting
128 ViewStation User’s Guide
Symptom Cause Solution
General Problems
Slow blinking green light
appears on the front of the
ViewStation.
The system is sleeping.
System is in power save sleep mode. This is
normal. The system will wake up on any
action from the remote control or on an
incoming call.
Red light appears on the
front of the ViewStation.
The system is in a call. This is normal.
Green light appears on
the front on the
ViewStation.
The system is not in a call. This is normal
Cannot enter the System
Setup Menus.
System is password
protected. Password has
been forgotten.
Go to Diagnostics menu and perform a
system reset. This will erase all your system
settings except for your address book. You
may then enter a new password in the
Security menu.
System starts in the
Software Update screen.
System software is corrupt or
not loaded properly.
Load system software on the ViewStation
from your PC.