Panasonic KX-TH112 - Manual (Page 77)

Useful Information
For assistance, please visit http://www.panasonic.com/phonehelp 77
Answering system
I cannot dial the phone
number edited in the
caller list.
L
The phone number you dialed might have an incorrectly
edited pattern (for example, the long distance “1” or the
area code is missing). Edit the phone number with
another pattern (page 33).
The 2nd caller’s
information is not
displayed during an
outside call.
L
In order to use Caller ID, Call Waiting, or Call Waiting
Caller ID (CWID), you must first contact your telephone
service provider and subscribe to the desired service.
After subscribing, you may need to contact your
telephone service provider again to activate this
specific service, even if you already subscribed to both
Caller ID and Call Waiting with Caller ID services
(CWID).
Problem Cause/solution
I cannot listen to
messages from a remote
location.
L
A touch tone phone is required for remote operation.
L
Enter the remote code correctly (page 55).
L
The answering system is off. Turn it on (page 56).
The unit does not record
new messages.
L
The answering system is not turned on for the line you
wish to record messages from. Select the desired line
or both lines by pressing {LINE SELECT} repeatedly,
then turn the answering system on (page 50, 56).
L The recording time is set to “Greeting only”. Select
a different setting (page 58).
L
The message memory is full. Erase unnecessary
messages (page 52).
L
The answering system is activated for both lines, and
the 1st caller is leaving a voice message. The 2nd caller
cannot leave a message, but the caller information will
be stored (page 32).
L If you subscribe to the Voice Mail service, messages
are recorded by the telephone service provider not your
telephone (page 57).
I cannot operate the
answering system.
L
Someone is operating the answering system.
L If someone is talking on a conference call, you cannot
operate the answering system. Try again later.
The message indicator
on the handset slowly
flashes amber. L New messages have been recorded. Listen to the new
messages (page 52, 53).
I cannot hear a message
from the speaker when
the answering system is
recording a message. L The call screening feature is turned off. Turn it on (page
58).
L
The volume for the base unit is turned off. Turn the
volume up by pressing {^} on the base unit.
Problem Cause/solution
TH112(e).book Page 77 Tuesday, July 18, 2006 3:54 PM