Pioneer BDP-V6000 - Manual (Page 67)

67
En
09
Troubleshooting
Inco rrect operation is often mistaken for trouble or malfunction. If you think that there is something wrong with this
com ponent, check the points below. Sometimes the trouble may lie in another component. Inspect the other
com ponents and electrical appliances being used. If the trouble cannot be rectified after checking the items below,
please contact customer services. In the US, call Toll Free (800) 421-1404. (Telephone lines are open Monday through
F
riday 6:00 AM to 4:30 PM (Pacific Time).) In Canada, call Local (905) 479-4411, or Long distance +1(877) 283-5901.
(Tele phone lines are open Monday through Friday 9:00 AM to 5:30 PM (EST).)
Playback
Problem Check Remedy
• Disc does not play.
• Disc t ray opens
automatically.
Is the disc one that is
playable on this player? Check whethe r the disc is one that can be played on this player
( page 8).
Is the file one that is playable
on this player?
• Check whethe r the file is one that can be played on this player
( page 10).
• Check whethe r or not the file is damaged.
Is the disc sc ratched? It may not be possible to play scratched discs.
Is the disc di rty? Clean the disc ( page 15).
Is the re a piece of paper or
sticke r attached to the disc?
The disc may be wa rped and unplayable.
Is the disc properly set in the
disc t ray?
• Set the disc with the printed side facing up.
• Set the disc properly in the depression in the disc tray.
Is the region number correct? See About region numbers on page 10 for the region numbers of discs
that can be played on this player.
No picture is displayed or the
picture is not displayed
properly.
Is the video cable properly
connected?
• Connect the cable properly according to the connected devices
( page 18).
• Inse rt the cable firmly and all the way in.
Is the video cable damaged? If the cable is damaged, replace it with a new one.
Is the in put setting on the
connected TV o r AV receiver
o r amplifier right?
Read the o perating instructions of the connected components and
switch to the proper input.
A re you viewing the picture
f rom the video output
te rminal selected with VIDEO
SELECT?
P ress VIDEO SELECT to switch the video output terminal to be viewed
( page 26).
Is the out put video resolution
properly set?
Use OUTPUT RESOLUTION to switch to a resolution at which the video
and audio signals a re output (page 27).
• Is the player connected
with an HDMI cable othe r
than a High S peed HDMI™
cable (with a Standa rd
HDMI™ cable)?
• A re you using an HDMI
cable with built-in equalize r?
1080 p or Deep Color video signals may not be output properly,
de pending on the HDMI cable being used or the player’s settings.
P ress  while pressing  on the player’s front panel to restore the
video out puts to the factory default settings. After this, if you wish to
out put the video signals with 1080p or Deep Color, connect the TV
using a High S peed HDMI™ cable without built-in equalizer, then reset
the player using the Setup Navigator (page 23).
Does the connected TV
su
pport the frame rate of the
video signal being out put by
the player?
If the picture is not displayed when playing a disc with a frame rate that
is not su pported, the picture will not be displayed even when playback
is sto pped. In this case, use the procedure below to switch the frame
rate of the video signals output from the player.
Eject the disc and close the disc t
ray. Then, press  OPEN/CLOSE
while pressing  on the player’s front panel to switch to a frame rate
su pported by the connected TV.
Is a DVI device connected? The picture may not be displayed properly if a DVI device is connected.
Is NTSC on PAL TV properly
set?
When viewing the video signals out put from the player’s Video
te rminal, set NTSC on PAL TV properly (page 43).
Is HDMI Color Space
properly set?
Change the HDMI Color Space setting (page 44).
V6000_CUXJ_EN.book 67 ページ ２００９年６月５日 金曜日 午前１１時５７分