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Chapter 4 call flow editor – Planet Technology VIP-2100 User Manual

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VIP-2100 User

’s manual

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Outbound/Inbound DM Group) or Call Flow (refer to section

Call

Flow Editor

”) to take effect.

Chapter 4 Call Flow Editor

Call Flow Editor is used to control the call behavior including voice

prompt, AAA, DM

…etc. It requires Java run time to run.

Step 1: Click Control→Call Flow Editor to create a Call Flow, click

button to activate IVR Tool as figure 4-1

Figure 4-1


Component Description:

New: Create a new call flow

Load Call Flow: Load call flow from VIP-2100

Save: Save a call flow in VIP-2100

Cut: Cut a component

Copy: Copy a component

Paste: Paste a component

Delete: Delete a component

Line: Connecting 2 components together

Select: Select the component at call flow workspace

Scroll: Scroll the call flow workspace

Zoom: Zoom in or zoom out the workspace

View Grid: View or not

Show Component Table: Show all component table