Planet Technology FPS-5P-M - Manual (Page 74)

Page 70
Novell NetWare
Problem No. 1 My Print Server cannot print the jobs sent to the print queue.
Solution No. 1 Try the following:
1. Check if the printer attached to the Print Server is on-line.
2. Check if your Print Server is logged into the file server (See
Problem 2 below.).
3. Check the current status of the queues used by the Print Server,
and ensure the queues are active.
4. Check if the NetWare printer number is correct.
0 = parallel port 1 of the Print Server.
1 = parallel port 2 of the Print Server.
2 = serial port or parallel port 3.
5. Check to see if the Print Server is a static queue server to the
queue.
Locate the Print Server Object, and check the Queues Serviced
by Printer. Ensure that the correct queues are on the list.
6. The total number of queues to be serviced may be over the limit
of 56. If so, reduce the number of queues.
Problem No. 2 My Print Server is configured as a Novell Print Server, and cannot
log in to a File Server.
Solution No. 2 The following steps may solve this problem:
1. Check the Novell file server's name. If it is over 20 characters
long, rename it using no more than 20 characters.
2. Check that the Print Server's configuration data, especially the
password, is correct.
3. Check the NetWare server. If using Bindery mode, check the
master file server to see if the login status of the Print Server is
Ready. If it is not, check the error message and perform the re-
quired corrective action.
4. If the Print Server is servicing more than one file server, check
to see that all required file servers are in the list of "File Servers
To Be Serviced". If not, insert the required file server name to
the list.