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7 • troubleshooting, Error and warning messages, Fault messages – Pitney Bowes POSTPERFECT B702 User Manual

Page 81: If you need service

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7-2

SV60941 Rev. C

Error and

Warning

Messages

The table on the following pages lists error and warning mes-

sages you might see while using your meter. An error mes-

sage alerts you to a fault which, until you correct it, prevents

the meter from tripping. A warning message alerts you to a

condition that needs attention, but doesn't prevent meter trip-

ping.

NOTE: Whenever the postage amount displayed is bracketed

by three wings, as shown below, the meter is ready to print post-

age. If the amount is bracketed by one set of wings, you can't

process mail until you fix the fault.

If the meter senses a fault it can't correct, it displays the

message “FATAL NN” where NN is a code that represents

the type of fault. When this display appears, you won't be

able to enter many keyboard commands and the meter won't

trip.
You may be able to correct the problem by turning the meter

off for a few seconds, and turning it back on. If this doesn't

correct the problem, please write down the error code and

call for service.

Fault Messages

Meter is ready to print postage.

Meter not ready. It won't trip until you

respond to the error or warning mes-

sage.

Pitney Bowes provides service from most of the major cit-

ies of the United States through a nationwide, computerized

dispatching network. Should you have questions about your

postage meter or require assistance with your particular ap-

plication, visit our web site:

www.pitneyworks.com/metersupport or call

1-800-522-0020.

If You Need

Service

7 • Troubleshooting

This manual is related to the following products: