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Palm E2 User Manual

Page 611

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Tungsten™ E2 Handheld

590

CHAPTER 28

Common Questions

When someone beams information to my handheld, it doesn‘t receive
the info.

• If you are receiving info from another Palm Powered device, confirm that your handheld and the

other handheld are 4 to 39 inches (approximately ten centimeters to one meter) apart and that
the path between the two handhelds is clear of obstacles. Beaming distances to other devices
with an IR port may be different.

• Move your handheld closer to the sending device.

• Make sure your handheld has beam receive enabled.

Perform a soft reset on both your handheld and the receiving device.

When someone beams information to my handheld, I get a message
telling me it is out of memory.

• Your handheld requires at least twice the amount of memory available as the info you are

receiving. For example, if you are receiving a 30KB application, you must have at least 60KB
free.

Purge old Calendar events and delete unused or unnecessary applications.

I cannot send information to another Bluetooth device.

• Make sure that Bluetooth communication is enabled on both your handheld and the other

device.

• Make sure that the receiving device has a compatible Bluetooth application installed.

• The receiving device must be within range of your handheld, approximately 25 to 30 feet (8 to 10

meters).