Polycom SoundPoint IP 560 - Manual (Page 78)

User Guide for the SoundPoint IP 550/560 Phone
4 - 2
For example, the following figure shows an active call with Greg Slowski on
line 6721.
The following figure shows an incoming call from 1-800-765-9266 on the same
line.
To answer an incoming call when configured for multiple call appearances:
>> Do one of the following:
— Press or the Hold soft key to place the original call on hold.
— Press to access the new call.
Answer the incoming call.
This original call is placed on hold and the incoming call becomes the
active call.