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Printer is busy or does not respond, Printer is printing blank pages – Lexmark 30E User Manual

Page 95

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R

ECONNECT

THE

PRINTER

POWER

SUPPLY

1

Turn off the printer, and then unplug the power cord from the wall outlet.

2

Gently remove the power supply from the printer, and then reinsert it.

3

Plug the power cord into the wall outlet, and then turn on the printer.

R

EMOVE

AND

RECONNECT

THE

USB

CABLE

CONNECTED

TO

YOUR

PRINTER

C

HECK

THE

USB

CONNECTION

1

Check the USB cable for any obvious damage. If the cable is damaged, then use a new one.

2

Firmly plug the square end of the USB cable into the back of the printer.

3

Firmly plug the rectangular end of the USB cable into the USB port of the computer.

The USB port is marked with a

USB symbol.

R

EMOVE

AND

REINSTALL

THE

PRINTER

SOFTWARE

Printer is printing blank pages

Blank pages may be caused by improperly installed ink cartridges.

R

EINSTALL

THE

INK

CARTRIDGES

AND

DEEP

CLEAN

AND

ALIGN

THE

PRINTHEAD

1

Reinstall the ink cartridges, see “Replacing ink cartridges” on page 12 for more information.

If the cartridges do not seem to fit, make sure the printhead is properly seated, and then try installing the
cartridges again.

2

Load plain paper.

3

From the printer control panel, press

.

4

Press the arrow buttons to scroll to Maintenance, and then press

.

5

Press the arrow buttons to scroll to Deep Clean Printhead, and then press

.

A cleaning page prints.

6

Press the arrow buttons to scroll to Align Printer, and the press

.

An alignment page prints.

Note: Do not remove the alignment page until printing is finished.

Printer is busy or does not respond

If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following:

M

AKE

SURE

THE

PRINTER

IS

NOT

IN

P

OWER

S

AVER

MODE

If the power light is blinking on and off slowly, then the printer is in Power Saver mode. Press to wake up the
printer.

Troubleshooting

95

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