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Wireless troubleshooting – Lexmark 30E User Manual

Page 104

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Cannot print documents from a memory card or flash drive

If the "Memory card troubleshooting checklist" does not solve the problem, then try the following:

C

HECK

THE

USB

CONNECTION

1

Check the USB cable for any obvious damage. If the cable is damaged, then use a new one.

2

Firmly plug the square end of the USB cable into the back of the printer.

3

Firmly plug the rectangular end of the USB cable into the USB port of the computer.

The USB port is marked with a

USB symbol.

C

HECK

THE

NETWORK

CONNECTION

If the printer and computer are connected over a network, then make sure that the correct host and device are
communicating. Select the printer from the computer or the computer from the printer.

Photos do not transfer from a memory card across a wireless

network

If the "Memory card troubleshooting checklist" does not solve the problem, then try one or more of the following:

M

AKE

SURE

THAT

BOTH

THE

PRINTER

AND

THE

DESTINATION

COMPUTER

ARE

TURNED

ON

AND

READY

S

ELECT

THE

CORRECT

COMPUTER

NAME

FROM

THE

LIST

ON

THE

PRINTER

M

AKE

SURE

YOUR

WIRELESS

NETWORK

IS

CONNECTED

AND

ACTIVE

If your wireless connection is down, then use a USB cable to connect your printer to your computer.

Wireless troubleshooting

“Wireless troubleshooting checklist” on page 105

“Resetting the wireless settings to factory defaults” on page 105

“Cannot print over wireless network” on page 106

“The Continue button is unavailable” on page 109

“Cannot print and there is a firewall on the computer” on page 110

“Wi-Fi indicator light is not lit” on page 111

“Wi-Fi indicator light is green but the printer does not print (Windows only)” on page 111

“Wi-Fi indicator light is still orange” on page 112

“Wi-Fi indicator light is blinking orange during installation” on page 113

“Wireless print server not installed” on page 117

““Communication not available” message displays when printing wirelessly” on page 118

Troubleshooting

104

This manual is related to the following products: