Chapter 5. diagnostics, Pc-doctor for windows, Pc-doctor for windows pe – Lenovo THINKCENTRE 6019 User Manual
Page 49: Chapter, Diagnostics, Pc-doctor, Windows, Running, From, Rescue
Chapter
5.
Diagnostics
Diagnostic
programs
are
used
to
test
hardware
components
of
your
computer
and
report
operating-system-controlled
settings
that
can
cause
hardware
failures.
There
are
two
diagnostic
programs
preinstalled
on
your
computer
to
help
you
diagnose
problems:
v
PC-Doctor
for
Windows
(used
when
diagnosing
problems
while
running
the
Windows
operating
system)
v
PC-Doctor
for
Windows
PE
(used
when
your
Windows
operating
system
will
not
start)
Notes:
1.
You
can
also
download
the
latest
version
of
the
PC-Doctor
for
Windows
and
PC-Doctor
for
DOS
diagnostic
programs
from
http://www.lenovo.com/
support/.
2.
If
you
are
unable
to
isolate
and
repair
the
problem
yourself
by
running
the
applicable
version
of
PC-Doctor,
click
the
Save
Button
in
the
PC-Doctor-log-file
display.
You
will
need
to
have
all
problem-related
log
files
available
when
you
speak
to
a
Lenovo
technical
support
representative.
PC-Doctor
for
Windows
PC-Doctor
for
Windows
is
a
diagnostic
program
that
works
through
the
Windows
operating
system.
The
PC-Doctor
for
Windows
diagnostic
program
enables
you
to
view
symptoms
and
solutions
for
computer
problems,
access
the
Lenovo
troubleshooting
center,
update
system
drivers,
and
review
system
information.
To
run
PC-Doctor
for
Windows,
open
the
Start
menu
from
the
Windows
desktop,
select
All
Programs
,
select
PC-Doctor
for
Windows
,
and
click
PC-Doctor
for
Windows
.
Follow
the
instructions
on
the
screen.
For
additional
information
about
running
the
diagnostic
program,
refer
to
the
PC-Doctor
for
Windows
help
system.
If
you
still
suspect
a
problem
after
PC-Doctor
for
Windows
runs
successfully,
run
PC-Doctor
for
DOS
or
PC-Doctor
for
Windows
PE
to
help
you
diagnose
the
computer
problem.
PC
Doctor
for
Windows
also
has
problem
determination
aids
that
determine
software
and
usage
problems.
PC-Doctor
for
Windows
PE
The
PC-Doctor
for
Windows
PE
diagnostic
program
is
part
of
the
Rescue
and
Recovery
workspace
on
each
Lenovo
computer.
Use
PC-Doctor
for
Windows
PE,
if
you
are
unable
to
start
the
Windows
operating
system
or
if
PC-Doctor
for
Windows
has
not
been
successful
in
isolating
a
possible
problem.
Running
diagnostics
from
the
Rescue
and
Recovery
workspace
You
can
run
the
PC-Doctor
for
Windows
PE
diagnostic
program
from
the
Rescue
and
Recovery
workspace.
To
run
diagnostics
from
the
Rescue
and
Recovery
workspace,
use
the
following
procedure:
©
Lenovo
2005,
2008.
Portions
©
IBM
Corp.
2005.
43