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Troubleshooting guide – Kenwood XXV-01D User Manual

Page 55

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55

Troubleshooting Guide

What may seem to be a malfunction in your unit
may just be the result of slight misoperation or
miswiring. Before calling service, first check the
following table for possible problems.

General

?

The power does not turn ON.

✔ The fuse has blown.

☞ After checking for short circuits in the wires,

replace the fuse with a new one with the
same rating.

✔ The speaker wire has a short-circuit or touches the

chassis of the vehicle, and the protection function
is activated.
☞ Wire or insulate the speaker cable properly

and press the reset button.

?

There is a source you cannot change.

✔ There is no media inserted.

☞ Set the media you want to hear. If there is no

media in this unit, you cannot change to each
source.

✔ The Disc changer is not connected.

☞ Connect the Disc changer. If the Disc changer

is not connected to it’s input terminal, You
cannot change to an external disc source.

?

The memory is erased when the ignition is

turned OFF.
✔ The ignition and battery wire are incorrectly

connected.
☞ Connect the wire correctly, referring to the

section on .

?

The TEL mute function does not work.

✔ The TEL mute wire is not connected properly.

☞ Connect the wire correctly, referring to the

section on .

?

The TEL mute function turns ON even though the

TEL mute wire is not connected.
✔ The TEL mute wire is touching a metal part of the

car.
☞ Pull the TEL mute wire away from the metal

part of the car.

?

No sound can be heard, or the volume is low.

✔ The fader or balance settings are set all the way to

one side.
☞ Center the fader and balance settings.

✔ The input/output wires or wiring harness are

connected incorrectly.
☞ Reconnect the input/output wires or the

wiring harness correctly. See the section on
.

✔ The values of Volume offset are low.

☞ Turn up the Volume offset, referring to the

section on

✔ The (page 41) is OFF.

☞ Turn it ON.

?

The sound quality is poor or distorted.

✔ One of the speaker wires is being pinched by a

screw in the car.
☞ Check the speaker wiring.

✔ The speakers are not wired correctly.

☞ Reconnect the speaker wires so that each

output terminal is connected to a different
speaker.

?

The Touch Sensor Tone does not sound.

✔ The preout jack is being used.

☞ The Touch Sensor Tone cannot be output from

the preout jack.

?

The Dimmer function does not work.

✔ The Dimmer wire is not connected correctly.

☞ Check the Dimmer wire connection.

✔ The (page 40) is OFF.

☞ Turn it ON.

?

The sound is not output from Subwoofer or it

outputs a different sound.
✔ When "2ZONE" of

to ON.
☞ Turn OFF "2ZONE" of

?

There are no audio control effects.

✔ FOCUS/ SRS 3D item on (page

15) have no effect in rear output.
☞ ---

?

Switching between negative and positive display

modes takes place automatically.
✔ Switching between negative and positive display

modes takes place automatically to maintain the
initial brightness of the display for a long period of
time.
☞ You can select "Display N/P: POSI" as

mentioned in
(page 41).