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Unlocking your phone, Getting help – Sprint Nextel LA990009-0462 User Manual

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First Things First

Unlocking Your Phone

If you received your dual-band Sprint PCS Touchpoint Phone™ in

the mail, you may need to unlock it before making calls.

1.

Move the On/Off Switch near the antenna to the ON position.

2.

Highlight

Unlock and press

.

3.

Enter your four-digit lock code. For security purposes, the

code will not be visible as you type.

Note: If you can’t recall your lock code, try using the last four digits of

your Social Security number, the last four digits of your Sprint PCS

Phone Number or 0000.

Getting Help

If you need assistance at any time, call Sprint PCS Customer Care

at 1-888-211-4PCS (4727) (in Southern California call

1-800-455-4551). You can also dial

from

your activated dual-band Sprint PCS Touchpoint Phone™ (in

Southern California dial

). A

Sprint PCS Customer Advocate is available to assist you 24

hours a day.