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Initial inspection of the server, Service troubleshooting flowchart – Sun Microsystems Sun Fire X4240 User Manual

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C H A P T E R

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Initial Inspection of the Server

This chapter includes the following topics:

“Service Troubleshooting Flowchart” on page 1

“Gathering Service Information” on page 2

“System Inspection” on page 3

Service Troubleshooting Flowchart

Use the following flowchart as a guideline for using the subjects in this book to
troubleshoot the server.

TABLE 1-1

Troubleshooting Flowchart

To perform this task

Refer to this section

Gather initial service information.

“Gathering Service Information” on page 2

Investigate any powering-on
problems.

“Troubleshooting Power Problems” on page 3

Perform external visual inspection
and internal visual inspection.

“Externally Inspecting the Server” on page 3
“Internally Inspecting the Server” on page 4
Chapter 3

View BIOS event logs and POST
messages.

“Viewing Event Logs” on page 21
“Power-On Self-Test (POST)” on page 25

This manual is related to the following products: