Motorola V2088 - Manual (Page 73)

What to do if... 67
What to do if...
You can’t switch your phone
on Check the battery. Is it charged, properly fitted and are
the contacts clean and dry? See ‘Important Battery
Information’.
You can’t make calls Check the signal strength meter in the display. If the
signal is weak, move to an open space or, if you are in a
building, move closer to a window.
Check the Network Selection settings. Try Manual
Selection, or try another network. See ‘Network Search’.
Check your Operator coverage map.
Is Restricted displayed? Check the Call Barring and
Fixed Dialling settings.
Has the call charge limit been reached? Use your PIN2
code to reset the limit or contact your Service Provider.
See ‘Set Total Charge Limit’.
Has a new SIM card been inserted? Check that no new
restrictions have been imposed.
You can’t receive calls Check the signal strength meter in the display. If the
signal is weak, move to an open space or, if you are in a
building, move closer to a window.
Check the Call Diversion and Call Barring settings.
Check the Ringer and VibraCall™ settings. If both are
off, there is no audible alert. See ‘j Ring or Vibrate’.
Your phone won’t unlock Have you inserted a new SIM card? Enter the new PIN
code. See ‘Entering Your SIM Card PIN Code’.
Do you have a replacement phone? Enter the default
phone unlock code - 1234.
Have you forgotten the unlock code? Press $ to
change the unlock code (you will need your security
code).
Your PIN is blocked Enter the PIN unblocking code supplied with your SIM
card (see ‘Unblocking Your Phone’).
Your PIN2 is blocked Enter the PIN2 unblocking code supplied with your SIM
card (see ‘Change SIM PIN2 Code’).
Your SIM card won’t work Is the card inserted the right way round? See ‘SIM Card
Insertion/Removal’.
Is the gold chip visibly damaged or scratched? Return the
card to your Service Provider.
Check the SIM contacts. If they are dirty, clean them with
an antistatic cloth.
(A5) 09_pg67_68 notes.fm Page 67 Thursday, August 19, 1999 10:14 AM