beautypg.com

Troubleshooting – Motorola C332 User Manual

Page 75

background image

Troubleshooting - 75

Troubleshooting

Check these questions first if you have problems with your phone:

Question

Answer

Is your battery
charged? Do you
see

B

in the

display?

The battery level indicator should have at
least one segment showing (

C

). If it

does not, recharge your battery.
(See “Charging the Phone” on page 28
and “Battery Use” on page 29.)

Do you have a
valid SIM card
inserted in your
phone?

If necessary, turn off your phone and
make sure that you have inserted a valid
SIM card. (See “Changing Your SIM
Card” on page 22).

Does the handset
have a signal? Do
you see

j

in the

display?

The signal strength indicator should have
at least one segment showing (

1

).

If it does not, move to an area with a
stronger signal to use your phone.

Is the earpiece
volume too low?

While on a call, press right on the

S

key.

Is the other party
unable to hear
you?

Your phone may be muted.
Press

UNMUTE

(

+) if necessary to

unmute the phone.
Also, make sure that your phone’s
microphone is not blocked by its carrying
case or a sticker.