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Troubleshooting – Motorola V60C User Manual

Page 145

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143

Troubleshooting

When sending
data with the
data cable, why
does the
computer show a
connection rate
of 19200 Kbps?

19200 Kbps is the data transfer rate of
the connection between your computer
and the phone. The rate of the
connection between your phone and
the network is displayed on your phone,
and will be either 14400 or 9600 Kbps.

I can’t end my
data call by
closing the
application on
my computer.
What can I do?

Try pressing

O

on your phone. Also try

disconnecting the cable or turning off
the phone. If possible, always close the
connection through your computer.
These alternative methods may disrupt
the application on your computer.

I launched the
micro-browser
but the display
says:

Service Not

Available

.

You may be in an area without service.
If you have wireless service, look in the
display for the digital signal indicator
(

F

). If you do not see the indicator, you

may be in an area that has only analog
service or no service at all. If you see the
digital signal indicator, you may be
connected to a digital network that
does not support Internet access.

I launched the
micro-browser
but the display
says:

Data Server

Unavailable

.

Try again in a few minutes. The servers
may be temporarily busy.

Problem

Solution