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Troubleshooting – Motorola V60C User Manual

Page 139

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137

Troubleshooting

The following refer to specific problems:

Is the other party
unable to hear
you?

Make sure that your antenna is fully
extended and that your phone is not
muted. Press

UNMUTE

(

+

) if

necessary to unmute the phone.

Also, make sure that your phone’s
microphone is not blocked by its
carrying case or a sticker.

Has the phone
been damaged,
dropped, or
gotten wet?

Dropping your phone, getting it wet, or
using a non-Motorola battery or battery
charger can damage the phone. The
phone’s limited warranty does not cover
liquid damage or damage caused from
using non-Motorola accessories.

Was a
non-Motorola
battery or
battery charger
used?

Problem

Solution

My phone was
stolen. To whom
should I report
this?

Report a stolen phone to the police and
to your service provider (the company
that sends you your monthly wireless
service bill).

I forgot my
password.

See “If You Forget a Code or Password”
on page 131.

Question

Answer