Siemens PC 870 - Manual (Page 8)

Preface
iv
SIMATIC Panel PC 670 / 870 Operating Unit, Equipment Manual
Edition 07/01
Worldwide (Nuremberg)
Technical Support
(FreeContact)
Local time: Mon.-Fri. 7:00 to17:00
Telephone: +49 (180) 5050-222
Fax: +49 (180) 5050-223
E-Mail: techsupport@
ad.siemens.de
GMT: +1:00
Worldwide (Nuremberg)
Technical Support
(fee–based, only with SIMATIC Card)
Local time: Mon.-Fri. 0:00 to 24:00
Telephone: +49 (911) 895-7777
Fax: +49 (911) 895-7001
GMT: +01:00
Europe / Africa (Nuremberg)
Authorization
Local time: Mon.-Fri. 7:00 to17:00
Telephone: +49 (911) 895-7200
Fax: +49 (911) 895-7201
E-Mail: authorization@
nbgm.siemens.de
GMT: +1:00
America (Johnson City)
Technical Support and
Authorization
Local time: Mon.-Fri. 8:00 to19:00
Telephone: +1 423 461-2522
Fax: +1 423 461-2289
E-Mail: simatic.hotline@
sea.siemens.com
GMT: –5:00
Asia / Australia (Singapore)
Technical Support and
Authorization
Local time: Mon.-Fri. 8:30 to17:30
Telephone: +65 740-7000
Fax: +65 740-7001
E-Mail: simatic.hotline@
sae.siemens.com.sg
GMT: +8:00
The languages of the SIMATIC Hotlines are generally German and English, though French, Italian and Spanish are also
spoken on the authorization hotline.
SIMATIC Customer Support Online Services
The SIMATIC Customer Support team offers you substantial additional information
about SIMATIC products via its online services:
S General current information can be obtained
– from the Internet under http://www.ad.siemens.de/simatic
S
Current product information and downloads which you may find useful are
available :
– from the Internet under http://www.ad.siemens.de/simatic-cs
– or via the Bulletin Board System (BBS) in Nuremberg ( SIMATIC Customer
Support Mailbox) under the number +49 (911) 895-7100.
To access the mailbox, use a modem with up to V.34 (28.8 Kbps) with the
parameters set as follows: 8, N, 1, ANSI; or dial in via ISDN (x.75, 64 Kbps)
S
You can find your local customer service representative for Automation & Drives
in our customer service representative database
– on the Internet under
http://www3.ad.siemens.de/partner/search.asp