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Siemens Gigaset C340 User Manual

Page 23

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22

SMS (Text Messages)

Gigaset C340 / Im-eng / A31008-M1621-R101-1-7619 / sms_BRD_neutral.fm / 23.11.04

Self help with errors

The following table lists error situations

and possible causes, and provides hints for

troubleshooting.

You cannot send messages.
1. The Caller ID service (CLIP) has not been

requested.

¥

Ask your service provider to activate this

service for you.

2. Message transmission was interrupted

(e.g. by an incoming phone call).

¥

Re-send the message.

3. Service not supported by network provider.
4. No number or an invalid number is entered

for the SMS centre activated as the send

centre.

¥

Enter phone number (page 21).

You receive a message whose text is incom-

plete.
1. Your phone's memory is full.

¥

Delete old messages (page 19).

2. The service provider has not yet sent the

rest of the message.

You have stopped receiving messages.

Call redirect (diversion) is activated with

All

Calls

, or call redirect is activated with

All

Calls

for the network mailbox.

¥

Change the call redirect setting.

The message is played back.
1. The "display telephone number" service has

not been set.

¥

Ask your service provider to activate this

function (chargeable).

2. There is no co-operation agreement

between mobile phone operators and fixed

network SMS providers.

¥

Consult your fixed network SMS pro-

vider.

3. Your phone is logged with your SMS pro-

vider as being incompatible with the fixed

network SMS, i.e. you are no longer regis-

tered with that provider.

– Have the phone (re-)registered for

SMS reception.

Messages are only received during the day.
1. Your phone is stored in the database of your

SMS provider as having no fixed network

SMS functionality, i.e. youare no longer reg-

istered with the provider.

¥

Have the phone (re-)registered for SMS

reception (see above).

You cannot use the SMS functions on your

handset.

Another handset that is registered to the

same base is using the SMS functions.

¥

Wait until no other handset is using the

SMS functions.