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9 panel displays, 0 troubleshooting procedures, 2 pump does not operate but light does – Sundance Spas 680 User Manual

Page 44: Panel displays, Troubleshooting procedures, None of the components operate (e.g. pump, light), Pump does not operate but light does

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Page 38

680 SERIES

13.9 Panel displays - - -

The safety “Watchdog” software has been triggered and the

spa is deactivated. A problem has been detected which could
cause damage to the spa or its components. Contact your
authorized Sundace dealer.

14.0 Troubleshooting Procedures

In the event your spa is not working the way it should, please first review
all the installation and operating instructions in this manual and check the
message on the panel display. If you are still not satisfied it is working
properly, please follow the appropriate troubleshooting instructions below.
Note: If any of the supply cords to the accessories are damaged, they
must be replaced by authorized service personnel.

14.1 None of the Components Operate (e.g. Pump, Light)
Check the following when none of the spa components operate
(e.g. jets pumps or light):
1. Is there power to the spa?
2. Is the household circuit breaker tripped?
3. Call your authorized dealer.

14.2 Pump Does Not Operate but Light Does
Press the JETS 1 Button:
1. If no water movement is detected, make sure power is going to

the spa and check the water level. If it does not solve the problem,
contact your authorized Sundance dealer.

2. The main pump operates but no water flows to jets. Pump may not

be properly primed. This can happen after the spa is drained and
refilled. Press the JETS 1 button several times, never leaving the
motor on for more than 5 to 10 seconds at a time. Turn power off
and let the air out removing the filter cartridge. Refer to Section 11.1
(page 30). Make certain you reinstall the filter cartridge before turning
on spa power and restarting the jets pump.