IBM HL-5250DN - Manual (Page 106)

7. Troubleshooting
98
Network problems
For problems concerning using your printer on a Network, see the Network User’s Guide on the CD-ROM we
have supplied.
Other problems
For Macintosh
®
with USB
Printing from DOS
Problem Recommendation
The printer cannot print. The
‘There was an error writing to
LPT1: (or BRUSB) for the
printer’ error message occurs
on your PC. „ Make sure that the printer cable is not damaged or broken.
„ If you have an interface-switching device, make sure that you chose the correct
printer.
Problem Recommendation
The printer does not appear in
Chooser (Mac OS
® 9.1 to 9.2),
Print Center (Mac OS ® X 10.2)
or Print Setup Utility (Mac
OS
®
X 10.3 or greater).
„ Make sure that the printer is turned on.
„ Make sure that the USB interface cable is connected correctly.
„ Make sure the printer driver is installed correctly.
Unable to print from the
application.
„ Make sure that the supplied Macintosh
®
printer driver is installed in the Hard Disk
and that it is chosen with Chooser (Mac OS
®
9.1 to 9.2), Print Center (Mac OS
®
X 10.2) or Print Setup Utility (Mac OS
®
X 10.3 or greater).
Problem Recommendation
Cannot print from the application. „ Make sure that the DOS application interface settings match those of your
printer. For example, if you are using a parallel printer cable, you would set
your DOS application printer port to LPT1.
„ Check if the printer has any printer alarms.
„ Make sure that you have chosen a printer driver in your application that is
supported by your Brother printer. For information about the printers your
machine can emulate, see About emulation modes on page 43.